Welcome to Acquia Support Help!
You can create the Jira ticket using the templates or create a normal Jira task request and build a form
For each task, and according to the request, there are different task templates:
The next pages URLs will provide different types of support help, such as:
These pages are protected with Cross-Origin Resource Sharing (CORS), that is an HTTP-header based mechanism that allows a server to indicate any origins other than its own from which a browser should permit loading resources, and so in order to have those features working you need to install the Chrome extension addon CORS Unblock